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We've been a
lot more successful by staying small in terms of number of
stores," he explained. "I can take time to talk to everybody and
work at being the best franchisee in the ColorTyme system.
Ken Schimpf, ColorTyme Franchisee
Ken Schimpf's business strategy is
straightforward: Have a map to where you want to go, then plan
how to get there. That philosophy, he says, is key to his
success.
Schimpf, who grew up in the Cincinnati area, started in the
rent-to-own industry as an account manager in 1989. In 18 years,
he's moved from an entry level position to buying and selling a
number of stores to having the highest revenue in the ColorTyme
system for the two stores he currently owns in the cities of
Hamilton and Middletown, Ohio.
Listen to RTO Online's interview with Ken Schimpf.
And for 39-year-old Schimpf, and his wife and business partner
Richelle, this is exactly where they want to be.
"I started as a manager trainee working under an industry icon
named Bud Holladay," said Schimpf. "He taught me the
ins-and-outs of projections, planning and follow-up."
But Schimpf's success doesn't just come from his business
acumen.
It also helps that he and his team are well-known in the
communities where his stores are located.
"I've got the right people in the right stores," he said. "The
individuals that run the stores are born and raised in the
community."
Schimpf has also made local celebrities out of his employees by
using them as talent in television commercials to promote their
business.
"The staff writes the scripts," he explained. "Producers fine
tune them down to 30 seconds."
For Schimpf, however, starring in TV commercials doesn't quite
suit him.
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| Ken Schimpf receiving the ColorTyme
Franchisee of the Year for 2006 award at the company's
convention in Cincinnati, Ohio. Pictured left to right;
Pete Rose, Ken Schimpf, Richele Schimpf, and ColorTyme
President Bob Bloom. Pete Rose was the guest speaker at
ColorTyme's general session.
See
437 photos from the 2007 ColorTyme convention here. |
"I like to stay below the radar," he said.
The same goes for his management style. He admits to being a
hands-off boss.
"I like to stay out of it once my management team has proved the
ability to fulfill the job," he said. "I don't micro-manage, but
ironically, I train my managers to manage that way."
Although he still has a full plate.
A typical day for Schimpf means dealing with accounting and
legal issues, handling marketing and fielding customer service
issues, purchasing product for his two stores and overall
business operations.
"I have to make sure we're always several steps ahead of the
game," he said.
And Schimpf has managed to get ahead and stay ahead by being a
ColorTyme leader in pay day loans and check cashing services. In
fact, his business has done so well in this area that ColorTyme
sends franchisees to him for training in those services.
Schimpf said everyone he they have trained is doing well with
the new offerings and the services are great add-on products to
rent-to-own.
When he's not working, Schimpf likes to four-wheel and spend
time with his wife and five-year-old daughter Kendri.
Family is always first, but he said his business goals center
around having the largest revenue generating stores in the
system.
He's clear, "I want to have the largest stores, not the most
stores. That equates to big profits."
"I also want to manage stores that employees enjoy working for,"
he continued. "We want an environment where people are
recognized and their opinions count. Our employees make the
company successful."
And his retention rate gives testament to his employee's
satisfaction. Thirty percent have been with him for at least six
years.
Schimpf said he wants to continue to grow his company, but only
when it makes sense.
"We've been a lot more successful by staying small in terms of
number of stores," he explained. "I can take time to talk to
everybody and work at being the best franchisee in the ColorTyme
system."
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RTO Online is the official channel for Rent-to-Own Industry News and the
only independent source of news for the rent-to-own, rental-purchase,
lease-purchase trade. RTO Online (Rent to Own Online) represents the choice
of the entire RTO Industry for trusted information, as it happens. |
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