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Familiarity
with various financial products and services among
low-to-moderate income individuals is limited.
The latest Americanos Poll shows
that nearly one-third of low-to-moderate income (LMI) Americans
are either unbanked - holding no basic bank account - or
underbanked - having a basic bank account and yet relying on
less sophisticated methods for everyday transactions such as
check-cashing. The poll shows that 53% of LMI Hispanics are
either unbanked or underbanked versus 23% of non-Hispanics.
The survey finds that while LMI Americans say they are managing
their personal debt, many struggle to use credit wisely. Many
acquire personal debt for everyday living expenses such as for
bills (15%) or food or housing (11%). Fifteen percent turn to
credit cards for cash advances. Only 45% are "very" familiar
with how to build or manage their credit. Here too, Hispanics
are most in need of guidance: only 36% are "very" familiar with
how to build or manage credit, compared to 46% of non-Hispanics.
Other key findings from the Americanos Poll:
- Forty-three percent do not consistently save; 21% claim there
simply is not enough money left after paying for living expenses
and bills and 22% report they spend more than what they save.
Furthermore, while LMI individuals express interest in
investments, home ownership is the only asset class in which
significant numbers (42%) are invested.
- Familiarity with various financial products and services among
low-to-moderate income individuals is limited. Fewer than half
profess awareness of educational savings accounts (32%),
credit/debt counseling services (39%), or even common loan
products such as equity credit lines (43%).
- LMI Hispanics rate their awareness of many financial products
10 to 30 points lower than do LMI non-Hispanics. For example,
68% of non-Hispanics rate themselves "very" or "somewhat"
familiar with home loans and mortgages, vs. 43% of Hispanics.
For other select products, the non-Hispanic vs. Hispanic
breakdown is as follows: checking accounts, 95% - 76%; regular
savings accounts, 90% - 68%; retirement savings accounts, 68% -
38%; small business loans, 33% - 19%.
- For many LMI Americans, check cashing and bill payment habits
constitute a major hurdle to the use of more sophisticated
banking services. Overall, 39% use cash for paying bills and 30%
pay via money order. LMI Hispanics in particular favor cash for
this purpose (65% vs. 34% of non-Hispanics). Hispanics are also
more likely than non-Hispanics to manage their income on a cash
basis, with nearly three in 10 (28%) cashing checks at the
issuing bank, using check-cashing outlets or being paid in cash,
compared to 12% of non-Hispanics.
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