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A truly
diverse workforce is not only about adhering to regulations or
being seen as politically correct, but directly ties to their
organization's success and their ability to be innovative and
profitable.
Adecco released results from its
latest Workplace Insights survey series which takes a close look
at what American workers think about the role of diversity at
the office. While the majority of workers (61 percent) agree
that having a diverse workforce makes their organization more
successful, almost half of employees (47 percent) have felt
discriminated against at the office, with age cited as the top
form of workplace discrimination. Additional survey findings
include:
- Workforce Diversity a Work in Progress: Despite the majority
of workers (60 percent) reporting that having a diverse
workforce is a top priority for their employer, only one-third
(34 percent) believe that corporate America has achieved total
workforce diversity.
- Age-Old Issues Continue: Of those American workers who have
experienced discrimination at the office, age (52 percent) was
the most prevalent form followed by gender (43 percent), race
(32 percent), religion (9 percent) and disability (7 percent).
- Companies Not Practicing What they Preach?: The vast majority
of workers (78 percent) feel that having a diverse workforce is
something that most companies publicize more than they actually
implement, revealing skepticism among American workers when it
comes to their company's diversity initiatives.
- More Diverse Equals More Productive: Not only do the majority
of workers think that a diverse workforce makes their
organization more successful, half of respondents (53 percent)
felt that the more diverse their company, the more productive a
worker they'd become.
"As the idea of a truly diverse workforce continues to evolve,
what's become more and more clear to employers is that achieving
this is not only about adhering to regulations or being seen as
politically correct, but directly ties to their organization's
success and their ability to be innovative and profitable," said
Lois Cooper, who leads Diversity & Inclusion at Adecco USA.
"Building an inclusive culture continues to be a top priority on
most company's strategic agendas, and is certainly attainable
with the right amount of commitment, communication and
follow-through at all levels of an organization."
For employers looking to further strengthen their diverse
workforce, Adecco suggests thinking about implementing the
following five strategies:
1. Gain senior management commitment. Building a truly inclusive
culture needs to be an initiative that starts at the top, with
buy-in and investment from senior management. Without their
endorsement and support, any culture shift or implementation
will be unsuccessful.
2. Engage employees in the process. The best way to know how
successful your diversity initiatives are or where there needs
to be improvement is by asking your staff. As your best and most
effective focus group, your employees should be engaged from the
onset and your program should be tailored to their needs and
feedback.
3. Support local/community diversity groups. Looking to your
local community is an effective and easy way to start putting
action behind your diversity plans. Employers can consider
donating their time and/or resources to a wide range of
organizations like the Urban League or AARP which help to
support and give back to local communities.
4. Provide diversity training. What is diversity? What does an
inclusive culture mean? What are the laws associated with
ensuring discrimination is not present in the office? These are
important questions whose answers should be top of mind and
consistent from employee to employee. The only way for this to
happen is through implementing an effective diversity training
program - from online tutorials to in-person training, there are
many options for employers to consider.
5. Promote open communication. Both encouraging and delivering
open and honest communication is essential to creating an
inclusive culture. All levels of the organization should know
that they're working in a safe environment where they can voice
their diversity concerns without consequence and employers
should be transparent about what is happening in the company to
address potential issues/areas of concern.
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